Hudson County MLS SAFEMLS Token Replacement Guide Hudson County MLS recognizes that your SAFEMLS token may become lost or broken. This guide will tell you how to seek a replacement token and what to do in the meantime for a temporary password. If your SAFEMLS token is lost or broken, follow these simple steps to get a temporary password: Immediately report your lost or broken token at http://hudson.fnismls.com by clicking on the I HAVE LOST MY TOKEN link. Enter your username and correctly answer the three (3) security questions you completed during the enrollment process. A temporary password will be e-mailed to the e-mail address on file with Hudson County MLS. The password will be valid for four (4) days, after which you will be required to login using a new token. Reporting your token as lost or broken will disable the token. If you find your token after reporting it lost, contact the MLS office for further instructions. You must contact the board office during normal business hours (Monday through Friday, 9:00 a.m. to 5:00 p.m.) to get a replacement token before the temporary password expires. Lost Token Policy A $50 token replacement fee will be assessed for a lost token. If your lost token is found before you purchase a replacement token, a $20 reactivation fee will be assessed to reactivate your disabled token. Your token will be reactivated only during normal business hours. If you locate your token after you purchase a replacement token, you can return it to the Hudson County MLS office and receive a $10 credit. Defective/Broken Token Policy SAFEMLS tokens are warranted against defects in workmanship under normal operation. To replace a non-functioning token, contact the MLS office during normal business hours for a free replacement. A broken token must be returned to Hudson County MLS before you can receive a new token. A $50 token replacement fee will be assessed for a token which has been broken due to misuse. Contact the Hudson County MLS at (201) 867-4415 or click on http://www.mlsguide.com.